Refund policy

Our Commitment Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:

Unused and in the same condition as received

In the original packaging

Non-Returnable Items The following items cannot be returned:Items marked as final sale

Intimate apparel and underwear (for hygiene reasons)

Downloadable or digital products

How to Start a Return To initiate a return, please contact us at [your email address] with:

Your order number

The item(s) you'd like to return

The reason for your return

We'll respond within 1–2 business days with return instructions.Refunds Once your return is received and inspected, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Wrong Items If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with a photo of the item and we'll make it right — no return shipping required.

Exchanges We don't offer direct exchanges. If you'd like a different item, please return the original and place a new order.Questions? Reach us at [Mzniyamack@gmail.com] — we're happy to help.